16 Tips On Gaining A Competitive Edge For 2025
We all know that times are tough right now, right? Of course, and not just in business either!
And we also know that business success is never guaranteed sadly, but – there are certain actions we can take to give us the greatest chance of survival for the future, as we cannot simply rest on our laurels and hope that things will change.
We have to be proactive, focused and smart in how we make our moves each day.
This means putting in place the risk lowering systems, processes and drivers, especially since global shifts regarding the economy and business including trade and manufacturing are deeply affecting many small business owners as we speak in the U.K..
In this post I will share with you ‘exactly’ what you have to do now in order to not just survive this storm, but hopefully thrive and stick around for many more years to come.
First off – let me take you back to being a child for a moment.
So was it fun and a great time for you? Can you remember what was it like? Was it colorful? Was it simpler? I do hope so, as mine was just wonderful.
My childhood was filled with many great adventures, as we often went out fishing for trout in nearby rivers, went on walks in the countryside, rode our bikes, climbed trees and went apple scrumping.
We also loved playing army in the woods, hiding behind trees with sticks as guns.
You’re childhood may have looked a bit different to my own in the 1970’s/80’s era in the UK, but I hope you have some fond memories like I do.
Either way, most of us hopefully have some nostalgia that will stick with us for life.
One thing is for sure; as kids we were adventurous, we were always testing our boundaries, and we wanted to see how far we could go.
We would also test each other’s skills and talents to see who was the best at whatever endeavors, so we found ourselves enjoying our competitions during the summer holidays.
16 Tips On Gaining A Competitive Edge For 2025
We all wanted to be the best at what we did back then, didn’t we?
And it’s okay to want to be great as well, it’s only human after all!
Of course kids love praise, and love to feel that they are doing great at something, so as kids we aimed to run faster, do wheelies on our bikes for longer, and perhaps climb higher up the oak tree than our buddies.
It’s heart warming to recall those golden times for me.
Do you remember a time or times where you were praised for doing something you did well?
Did it make you feel amazing for a while?
I was never particularly good in school, but I was good at selling toys, running for a long distances and drawing. So I aimed to be good at these things as time went on.
The point is we have always known what we can do well, and we have always known some form of competition haven’t we.
Even if we are just competing against ourselves to be better each day, that’s cool too.
We want to win, and that doesn’t mean we are being mean or selfish, it just means that we have that healthy human spirit for wanting to be good, for achievement in something.
This is very different to ruining others lives to get to the top of course!
Now We Are Adults
Well, some of us are! 🙂
But, in a way, this is no different to back then.
In life, in roles and in businesses we have that spirit for wanting to be the best we can be, and we have that hunger for winning at something.
It’s not always to impress our ego, or for self-interest, but it might be to try to make more sales, become more trusted, or to win more business.
Business is often our livelihood also, so we cannot afford to throw money at it without seeing results. And the SME or small and medium sized business sector in the U.K. accounts for nearly half of all jobs and is a vital part of the U.K. economy, so we must protect that.
We have to become smarter and more aware, we have to become more efficient, and we have to market effectively enough to see how we can develop a solid long term reputation.
This includes having a great USP or unique sales proposition amlngst other things.
What is your USP?
We need to stand out, and be prepared to continually innovate our ideas and refine our offers, as we also place customer care at the top of the pile.
In small business models we have to also aim to master our metrics and know our bottomline.
This means we may then draw in those vital customers that stay with us for life.
But not only that – we need our customers to tell others how great we are. To share what they experience in positive ways, and to refer others to us.
We want to be familiar with the important business ‘R’s.
- Be recommended
- Grow retention from returning customers
- Attract referrals
- Receive great Reviews
- Reward customers and teams
This means aiming to deliver the greatest value to our happy customers, and beat competition to become the monopoly.
We are simply trying to win at what we do.
The Struggle Is Real Though
As we all know!
Unless you have been living on the moon, you will know that in our current reality and economy, the small business owner is facing many challenges and struggles, due to the fact that there are so many uncertainties both nationally and globally right now in 2025.
With increasing costs, taxes, trade deals, tariffs and the constant strain on Brits with the cost of living crisis in the UK, it means the small business economy faces many setbacks and stresses.
However, even though this is the case; there are also small business owners that are fortunate enough to be expanding and experiencing growth now, both traditionally and in the digital space.
We want to be one of those small business owners.
I will talk more about how you can become a growth expert soon, but you need to also be aware of the fact that half of all small businesses are now facing increased costs and taxes, which can pile on the pressure to stay afloat, and this can mean there is no option but to apply new monitored strategies, create new shifts in thinking, and to look at products and markets to determine what may be required to stay in the game.
This could mean making vital changes in order to survive.
These are some of the real concerns right now, so let’s look at what’s going on.
16 Tips On Gaining A Competitive Edge For 2025
Business Rates Relief
However, the rates relief is reducing in 2025, meaning less support for certain types of small businesses.
The Future and National Economic Risk
Everyone is feeling the pinch in the U.K. as we all know!
With higher taxes, greater lifestyle costs and a third of all UK small business operations reporting the biggest challenge moving forward to be the uncertainty of the UK economy, it is very concerning.
For many small businesses this could sadly mean the risk of failure.
Although Trump has been advised to reconsider his ridiculous tariff and trade deal percentages, two thirds of all small businesses national and international still face real trade challenges, and that means an impact on turnover.
Local, independent and community based operations in my hometown are feeling the economic pinch, and so always advice that we support them.
I shop locally where possible, and I speak with the owners and lend a hand in any way that I can. That’s because I care about my city, and so should you.
In addition to this – many small business owners face shortages with staff, increased expenses, and of course the unavoidable global economic unrest.
With expected delays from the import of goods, supply chains issues, and on top of that the consistent changes in customer demands, it is tough for many to navigate this time successfully.
Customer demands can shift, so the key is to gather as much feedback as possible from existing customers and from polls, surveys, questionnaires and quizzes, using as many different types of platform as necessary. For example, with AI now we can ask it any question, so perhaps you could use an AI tool to help your business?
Tax Burdens
Streamlining Can Help You
Streamlining is something to look at, which essentially means finding ways in which you can increase the rate by which you work, operate and hire, in order to become more efficient – and see where there may be vital adjustments and improvements made in what you currently do.
How? CLICK HERE TO SEE SCRIBE’S EXPLANTION OF STREAMLINING
Now for some good news
It is not ‘all’ bad!
Many SME’s are currently seeing exceptional levels of growth, and many business owners whom I have spoken with are feeling positive about their financial future in certain sectors.
Those that have anticipated change, kept their eye on competition, and have been able to dominate their market whilst streamlining are confident that through continued focus and consistent monitoring they will be able to serve their communities for many years to come.
In fact – half of all Small businesses in the U.K. moving into the second half of 2025 are hopeful that they will still increase their workforces.
That’s good to know isn’t it.
This can mean increased buoyancy in the community, which in turn grows the local economy and revenue.
And if locals spend their money locally, and sellers spend their money locally, everyone can win.
Of course – some rely on supply chains, import and export in Europe and globally, and so even the most local of businesses can still be greatly affected by what is going on now.
The key is to always look at what the alternative options are, so if your current supply chain is causing you problems, you must study alternate solutions. Research other suppliers, and adjust your supply strategies, in order to improve reliability and processes efficiency.
You and or another person should always be awake and aware, and keep an eye on global and European trade news, to consider what measures are required.
Gaining A Competitive Edge 2025
What else can you do?
Maybe you need to also:
1) Adapt more with your customers needs, or
2) Respond more to customers communications, or
3) Look at your products and the market to ensure you stay ahead of shifting current trends?
Perhaps it is as simple as..
4) Offering more ways to pay, keeping in contact with those who have left their e-commerce basket, or following up through emails and other forms of communication such as text messages.
5) It might be about asking better questions to your customers and what their needs are now.
It might be that..
6) You need to obtain the right kinds of funding so you can invest more in your hiring, business products or tech.
7) You need to operate your brand to position yourself in the market in ways that make your presence significantly better than others.
We Are Vital To The U.K. Economy
So Be A Survivor
What Is A Competitive Edge Or Advantage?
It relates to the unique strengths, skills and resources that a small business may own and operate with. These may be regarding relationships with customers, location, timing, technology, teams and whatever else there is to give you an edge over others.
Through having some or all of these it enables you to become the primary choice for the consumer.
You can achieve an edge by ensuring that you are closest to your products and your customers.
All through delivering the very best, and having the awareness to create increased loyal custom.
How?
- Online and offline communication in sales – don’t leave people hanging around
- The follow-ups, the care & consistent relationship building – always improving
- Delivering quality/ standards consumers have come to expect – don’t cut corners
- Being open minded to shifts in demands and the market – watch the trends
- Time spent with partners/ teams/ Investors identifying how to outperform others – always ongoing and in all areas of the business
16 Tips On Gaining A Competitive Edge For 2025
Healthy Competition
Keep An Eye Out
16 Tips On Gaining A Competitive Edge For 2025
The Tariff Wars
I’m sure you are aware of the tariff wars around the globe, since Trump started slapping higher tariffs on many countries.
We must all understand the impact of these global shifts, and what these will mean for your business now.
Many UK business manufacturers currently sell to the U.S., but with the latest tariff increases and trade deals it could mean more costs for you and less profits for you.
Some of these increases could lead to ending business trade with the U.S. for some manufacturers.
Even in the U.S. these tariff shifts are causing great confusion and chaos for American manufacturing. And the creation and selling of products in the U.S. is not easy when there are consistent changes being made.

Be Smarter Than The Rest
16 Tips On Gaining A Competitive Edge For 2025
Get your staff and teams on board
You already know this though right?
As you cannot do it all alone.
Where can you cut costs..
Ethics and Winning
What are your principles and policies? What is your code of conduct? What are your values? How are you responsible? How do you build trust?
Good business practice is a critical factor for being legal, building consistent success, reducing negligent behaviours and having that winning edge.
Always Take Notes
A Solid Reputation Matters
Use What You See Around You
What If You Have No Competition?
You don’t have to be original though
What is next?
Competition can be good
16 Tips On Gaining A Competitive Edge For 2025
Vital Questions To Consider NOW! (I will say the word ensure a lot!)
- Keeping Customers. If running a business online which may also be offline or an ecommerce store, how are you ensuring you are not losing your visitors. These potential customers need to be drawn in. For example; if a customer has come close to buying what stopped them? Or if they have items in a basket then why did they abandon that basket? Move through the buyers journey to ensure you are not missing a step or process. Stay in commuincation to encourage them to come back and finish the transaction. 1) Perform this action yourself – become the buyer. 2) Hire an expert or company to help you cover all bases to minimize loss and maximize sales. 3) Use Clearpay, Paypal & other options to ensure the customer has choices & completes a purchase.
- Losing Customers. Why do you lose potential offline customers? Why are they going elsewhere? What can you do to attract them back? Talk to them and create a solution to bring them back. Look at businesses around you to see what others do to keep customers. 1) Look at foot fall and the numbers of shoppers each day. 2) Do you need a new shop fitting or an interior designer? 3) Monitor the numbers – and look for repeating patterns, try reverse engineering a service or strategy that is from competition, to see how it achieves results. This is a valuable tool for understanding competitors’ approaches, and for improving existing products, and identifying opportunities for innovation where required. Master ALL these metrics: This means Cash flow, Net profit margin, Sales revenue, Cycle time reduction, Gross margin, Customer satisfaction, Customer retention, customer lifetime value, cost savings, quality improvement, data quality, Accuracy, timeliness, completeness, consistency.
- Tools and Tech. Are you using the latest systems and tools you need in todays modern business operation? If not why not? Where could you be left behind? You cannot afford to miss a trick, meaning investing intelligently in the right tools and – letting go of what is an extra cost that is not serving you. You have to have an edge technologically, as well as in every other area offline. Without the right systems in place you simply cannot achieve what I mentioned in tips 1 and 2. What do you need? Industry specific tools, websites, conferencing tools like Microsoft teams, cyber security, Google analytics, employee tracking software, Automation, marketing mix, online storage, accounting tools. Always back up your blog/website. Here is a tip from wordpress backup experts duplicator.com who you can join by clicking here:Protect your backups from ransomware 3-2-1 rule:
- 3 copies of your data
- 2 different storage types
- 1 copy stored off-site that attackers can’t reach
- Exposure. Using the right tools, what procedures are in place with social media, advertising, marketing, branding and your website SEO? What about your strategic content? How can you ensure that you are being seen enough in your efforts? ‘Who’ is managing this and is this comprehensive? How do you stand out and stay relevent through knowing what is working/not working in your efforts? Offline efforts like pop-up stands and stalls, events, conferences and using flyers also required comprehensive testing.
- Online Strategies and Data. How are you managing and measuring conversion rates? Understand your CRO strategy: Conversion rate optimization. This means maximizing Conversion Rates & increasing sales. CLICK HERE TO UNDERSTAND THE MATH BEHIND IT. Understand your SEO strategy: Search Engine Optimization. Do you need to hire experts to manage this to ensure you are beeing seen? Master CRM customer relationship management and content management. This is your connection and email relationship systems. Ensure you studying the data and are always building relationships with existing and potential future customers. Use all forms of communication, follow-up in social media, text messaging, phone calls, mail, e-mail marketing. Understand, study, review, refine your strategic objectives, data, all metrics, KPI’s and goals regularly. Benchmark and profile your data. Are you using the right software? CLICK TO EXPLORE THE BEST OPTIONS with G2
- Conversion mastery. With the above in place, how will you ensure you turn visitors to buyers? I can highly recommend ConvertCart. They have a decade of experience transforming website & client performance through CRO (Conversion Rate Optimization). I believe Convert Cart are the primary experts at helping companies and brands get more sales conversions. They will ensure that you are not missing out on sales through examining your current online business systems data. Don’t leave these things to chance because chance is not a metric.
- Offline Mastery. In your local community you must remind your customers why you are the best option. So that they stay – and if they have left get them to come back to you. What are you doing to ensure they return? Are you really building the loyalty through connection and in to what you do? Focus on personal relationships, offering great value and quality. Great deals are very powerful, and even if you sell high quality products and you charge more for what you sell, you have to ensure you deliver that extra service and memorable experience. NOTE: Aim for Return customers, Retention, Referrals, Reward customers/teams, Good Reviews. Always gather your offline data, and ensure you study your “churn” rates. The rates by which customers cease being your customer. Looking at specific time periods in your shop or premisises, you can determine what your churn is and why they may be ignoring you or leaving. You need to know what percentage of loss of customers will do to your profit margins. Create and test new online and offline strategies to get back old customers and acquire new customers.ore to acquire new customers, so always be mindful of ‘how’ to keep
- Trade and manufacturing. I’m sure you are aware that we are currently facing a huge global challenge, with major trade wars, supply chain issues and potential higher costs for all. This may drive a need to cut costs, reduce waste, or even let go of staff members in order to survive. Look at streamlining, managing your processes and ensuring your workflows are as efficient and effective as they can be through comprehensive strategic planning. Look at alternate suppliers if needed and negociate better deals where possible.
- Productivity. Pinpoint where and how can you optimize your operation more? Do you use your resources intelligently? For example What about organic Search Marketing? Can you maximise exposure of your website in search engine page results? The blog you are reading has specific keywords, on page SEO, backlinks and more, which is free to create without paying for adverstising. Thus I improve performance of results, without it costing more. Perhaps you need more automation and greater customer service? Where can you improve channels of communication and resource use? Effective productive effort means the focus and measuring of employee productivity, mastering of key tasks and process improvement whilst optimizing resources. Study the rate of output per unit of input. HERE ARE 4 TYPES OF PRODUCTIVITY FOR YOUR ORGANISATIONS SUCCESS BY FELLOW.
- Hiring Expert Advisors to improve efforts. You cannot afford to hope and pray for changes to come when the economy is so uncertain. Seek sage advice from experienced business partners, mentors and financial experts. This could mean better using your connections, or pivoting to adapt to changing market conditions, or shifts. Hire consultants to determine where better to use resources. Respond proactively in order to increase performance, sustainability and stability. Maybe you need to focus more on consumer needs, diversify products/services, or to become more resilient and offer more options.
- Master the art of teamwork. Don’t try and do it all by yourself, you will burn out. Good leadership means not spreading yourself so thin that you are not performing in any role. Aim to ensure every role is covered and every person is a leader, managing themselves and communicating effectively with all other roles. Look after each person, and appreciate them. Be mindful that every role and member is vital to the overall success and growth of your organization.
- Quick powerful morning meetings. These are powerful and ensure ‘all involved’ are on the same page. This means being constantly aware of the plan, mastring those KPI’s and strategic objectives. And adjusting where necessary as you move to consistently improve. Every morning, read and study the latest business news including what most affects your sector, which may be for example: customer shifts, current trends, supply chains, levy’s, tariffs, trade deals and European business.
- Understanding Government spending. This can create an impact and influence consumer buying behaviors. For example; If there are higher taxes associated with government spending, this tends to reduce disposable income which in turn lowers consumer spending. Through this process it means the consumer today (which is more sophisticated than ever before), is influenced by certain factors and if not confident with the overall economic climate will simply spend less. So ensure you understand the consumers mindset. CLICK HERE TO EXAMINE WHAT GOVERNMENT SPENDING MEANS
- Learn core principles that govern life and business. What are these? These are essentially about constitional ethics, care and key elements that can help you avoid costly mistakes. For example, in todays world, you must be aware of the differences that make up life and business, such as understanding standards, upholding laws, fairness, integrity, rights and various types of people’s needs. This also means embracing each person in your organisation, and being mindful of how best to understand each individual. Learn what constitutional principles are here: The Constitution Unit – UCL – University College London. Source: The Constitution Unit What are constitutional principles?
- Learn the business skills take the courses. Understand the practical and hands on skills to help you avoid the pitfalls of failure. Grasping legal issues including employment law, employment disputes, raising funds from equity, health and safety, and the all important skill of negotiation of deals are worth alot. What courses will help you be on top? What courses will give you an edge? Are you a master of your craft? Through mastering the vital business skills to help you avoid disasters you are then not ignorant of core business principles and laws. Are you out of touch with your sector? Are you out of date with your selling skills? Are you missing basic communication skills? Then get the skills by taking the courses, listening to podcasts, reading the business news and blogs etc.
- AI. We cannot avoid the power of AI. This is a cutting edge tool that is taking the world by storm. Like it or not, it is here for now and is being used by many companies to have a strategic edge. Leverage this in your strategy to help you become more powerful, effective and efficient. You can even save time and money if you master AI correctly through your efforts. If you negate AI you may likely get left behind and crash and burn. I wrote an AI blog post here which explains everything. Read it get familiar with AI if you are not yet.
16 Tips On Gaining A Competitive Edge For 2025
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